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Being the Hero in Uncomfortable Situations

One of the hardest things I have to do is stand my ground when someone wants to get out of an agreement and/or contract. These challenges have come about more during 2020. I know that we’ve all experienced this in some way or another. It keeps me up at night, fretting and worrying about how I’m going to talk to them. Visualizing how the conversation will go and the ways I can make it work out the best for both parties involved.

Realizing they have personal reasons that are beyond my control while balancing the fact that they entered into a contractual agreement. Today, I had a couple that called off their marriage altogether. This can be a super awkward and difficult time for all involved. (I have to say that I'm always glad they figure that out BEFORE they get hitched though!)

I’ve said this before, and it bears repeating...you always need to come at it from a standpoint of being the “hero” in the situation. How do you accomplish this? Well, even if a...

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